Australian Standards for Serving Alcohol Responsibly
This subject describes the skills and knowledge required to responsibly sell or serve alcohol. It applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries under state and territory liquor licensing law within Australia.
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Skills
Employability skills developed in this subject:
Communication Skills, Customer Service Skills, Observation, Evaluation Skills, Risk Management Skills, Active Listening, Conflict Resolution Skills, Negotiation Skills, Teamwork, Adaptability.
Performance evidence
To complete the subject the participant has been able to demonstrate the ability to:
- Follow legal requirements for the responsible sale or service of alcohol under the applicable state or territory law, including legal drinking age, hours of operation, responsible service practices and the consequences of non-compliance; accurately recognise indicators of intoxication; and apply refusal-of-service and house procedures.
Knowledge evidence
To complete the subject requirements safely and effectively the individual has been able to:
- Explain the public health and safety rationale for responsible service; identify what constitutes a standard drink across beverage types; and describe appropriate, non-confrontational means of assistance where erratic drinking patterns are identified.
eLearning skills
Digital and study skills applied throughout:
Computer Skills, Adaptability, Self Starter, Communication Skills, Writing Skills, Organisational Skills, Teamwork, Collaboration, Time Management, Research Skills.
Language
Medium of instruction:
English is the Medium of Instruction.
This excerpt includes information sourced from training.gov.au to complement our understanding. Most of the content is based on our interpretation of that information; please note its limited use for its intended purpose.